LCR Exteriors

Name: Jonathan Horgan
Rating: 5
Review: We worked with LCR Exteriors in the summer of 2024, with selection occurring in June 2024 and work completed several weeks thereafter in July 2024. We rate them high on key variables, including but not limited to value relative to price, quality workmanship, attention to detail, employee professionalism, and customer service orientation. We recommend them without reservation.Our selection process included approximately six firms specializing in roofing, all in the Northern Virginia area. We cross-referenced multiple public sources, including Angie’s List, Yelp, and Google reviews in order to create a working list of credible firms that met minimum acceptable standards on things like size of firm, ownership of firm, operating history, and number of verifiable reviews. We met with each firm for an initial estimate, reviewed each proposal for warranty (labor and materials) and contingencies, and then contracted with the selected firm after several weeks.From the outset, Kevin Villanueva was engaged, demonstrating interest and explaining why he thought LCR Exteriors was well-suited for job, including explaining why they preferred GAF shingles as opposed to CertainTeed shingles. Their bid wad competitive and detailed, yet concise and clear. We then reached out to Kevin in the final stages to add a few elements to the job. We ultimately chose to work with LCR given our desire to partner with a credible firm now and in the future. LCR Exteriors is at a different phase in their growth than other firms, but we believed they fit our needs well.The new roof installation occurred on time and under difficult weather conditions. The crew leaders, including Miguel and Ronaldo, were friendly and worked tirelessly to support their crew. We understood the timeline and different contingencies, such as the potential need for plywood if there was rot underneath the existing shingles. Communication was clear, both on the ground and in the customer portal site. Final inspection went well, and we had no complaints.Every time we go outside, we enjoy looking at our new roof and admiring the hard work and craftmanship of LCR Exteriors. We are a very satisfied customer.
Date: a week ago